Good to know
Frequently asked questions
The things people ask us most before coming out. If yours isn't here, just call or text — we're happy to help.
Animal tours run in light rain, and most pens have an overhang area. Pony rides are cancelled in the rain. The sauna can happen in any weather. Extreme cold cancels any activity.
Still have a question?
You're welcome to call or text Jaya at 646.573.4570, or email us and we'll get back to you.